Aarush Infotech Refund Policy

At Aarush Infotech, we value our customers and aim to provide exceptional software products and services. If you find yourself in a situation where you require a refund, please review our refund policy outlined below.

Software Products Refund Policy:

1. Refund Eligibility:

   • Refunds are applicable within 30 days of the purchase date.
   • To qualify for a refund, the software product must be in its original condition, with no signs of extensive use or alterations.

2. Refund Process:

   • To initiate a refund request, please contact our dedicated customer support team at [contact information].
   • Ensure to provide your order details, including the purchase receipt or transaction ID, along with a clear reason for the refund request.

3. Refund Approval:

   • Once your request is received, our team will review it thoroughly.
   • Approved refunds will be processed and issued to the original payment method used during the purchase.
   • Please allow [number] business days for the refunded amount to reflect in your account.

4. Non-Refundable Items:

   • Customized or personalized software products/services are not eligible for refunds, unless there is a proven defect in the customization.
   • Services that have already been rendered or extensively used are non-refundable.

Service Refund Policy:

1. Refund Eligibility:

   • Service-related refunds are considered on a case-by-case basis.
   • Requests for service refunds must be made within [number] days from the delivery date of the service.

2. Refund Process:

   • Contact our customer support team with detailed information regarding the service provided and the reason for the refund request.
   • Include any relevant documentation or evidence to support your claim.

3. Refund Approval:

   • Refunds for services will be approved based on the assessment of the service provided and adherence to our terms and conditions.
   • Approved refunds will be processed within [number] business days.

4. Non-Refundable Services:

   • Services that have been substantially completed or utilized are generally non-refundable.
   • Consultation or advisory services, due to their nature, may not be eligible for refunds.